Insights

The Modern Operator’s Guide to AI in Foodservice

Artificial intelligence has quickly become one of the most talked-about subjects in business. From ChatGPT and Microsoft Copilot to AI-powered search and personalised recommendations, it’s easy to feel as though the technology is moving faster than businesses can keep up.…

The Modern Operator’s Guide to Kitchen Efficiency

In today’s food industry, operators face growing pressure from every direction. Labour shortages, rising costs, increasing customer expectations and evolving menu trends all compete for attention. Yet despite these challenges, many businesses continue to focus on individual products or short…

Why Protein Has Moved Beyond the Gym

Not so long ago, the word protein conjured up a fairly specific image. Protein powders. Shakers. Bars. Sports nutrition. Something associated primarily with building muscle and going to the gym. Today, protein is everywhere. It’s highlighted on yoghurts and cereals,…

How Halloumi Became a British Menu Staple

There aren’t many ingredients that can make the journey from speciality product to pub-menu regular quite like halloumi. Once primarily associated with Cypriot and Mediterranean cooking, halloumi is now everywhere. It’s grilled for salads, stacked into burgers, tucked into wraps,…

How Nostalgia Keeps Reinventing Itself

Food has an extraordinary ability to take us backwards. A particular pudding can remind us of childhood. A packet of sweets can bring back a school lunchbox. Even the sight of a buffet table can transport us instantly to family…

What Customers Really Mean by “Healthy”

For a long time, the language of healthy eating was largely about restriction. Low fat. Low calorie. Reduced sugar. Smaller portions. Products and menus regularly told customers what had been removed, and choosing the “healthy option” often meant choosing something…

Why Global Flavours Feel More Familiar Than Ever

There was a time when putting an unfamiliar global ingredient on a menu might have required an explanation. Today, many of those same words need little introduction. Halloumi, hummus and feta have become everyday staples. Sriracha appears everywhere from breakfast…

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