For years, online food retail has been shaped by search bars, category pages and promotional offers. Customers searched for products, browsed results and made decisions based on price, reviews and familiarity. AI has the potential to change that process significantly.…
Food has always been visual. Long before social media existed, presentation influenced how customers perceived quality, value and flavour. People eat with their eyes first, as the saying goes. In 2026, however, visual appeal is doing more work than ever.…
Menu development has always been part art, part science. Operators balance customer preferences, food trends, profitability, seasonality and operational realities when deciding what makes it onto a menu. It is a process that relies on experience, instinct and, often, a…
For years, the word “premium” often conjured images of luxury ingredients, elaborate presentation and high price points. In 2026, the definition feels very different. While quality remains important, many operators are becoming less concerned with extravagance and more focused on…
As AI driven discovery continues evolving, food businesses may soon face an unexpected challenge. Not simply creating dishes customers want to eat, but creating dishes that recommendation systems can easily understand. For years, menu naming has often leaned heavily into…
For years, food discovery has largely been driven by search engines, social media and word of mouth. Increasingly, another layer is beginning to influence how customers decide what to eat, where to order from and which products to buy: AI…
